Privacy Policy

At Hartford Advisers Limited we completely respect your privacy and are fully committed to
protecting your personal data. This privacy notice will inform you as to how we look after
your personal data when you visit our website and when we collect any of your personal data.
It also tells you about your privacy rights and how the law protects you.

Purpose of this privacy notice

This privacy notice gives you information on how we collect and process your personal data
through your use of our website and data we may have collected either directly from you or
received from third parties. The website is not intended for children and we do not
knowingly collect data relating to children.

Data Controller

Hartford Advisers Limited, company number 11857180 is the data controller and responsible for your personal data. We are registered Data Controllers with the Information Commissioner’s Office (ICO) with Data Protection registration number ZA778112.

If you have any questions about how your data is handled, please contact our Data Protection Compliance Manager by the details below.

Data Protection Compliance Manager – contact details

Mr Ben Leach
5 Providence Court
Pynes Hill
Exeter
EX2 5JL
Email: ben@hartfordadvisers.co.uk

The personal data we collect

Personal data, or personal information, means any information about an individual from
which that person can be identified. It does not include data where the identity has been
removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we
have grouped together as follows:

Identity Data includes first name, maiden name, last name, title or similar identifier.
Contact Data includes email address, home address and telephone numbers.

We do not intentionally collect any Special Categories of Personal Data about you. In the
event that you provide such data to us, we will treat it with the utmost confidentiality. We do not intentionally collect any Special Categories of Personal Data about you.

Methods of Data Collection

We may collect personal data from you which you supply directly to us or via our website. We do on occasions use third parties to supply data to us for the provision of our services. We only do so on a strictly confidential.

Data Processing

We will only process your data to fulfil the agreement we have entered into with our clients
for the provision of our services. Thereafter, we will only process your data if we have a
legitimate business interest in doing so, which does not override your rights and freedoms.

We do not use any automated decision-making processes.

Sharing your data

We will only share your data with those we contract with for the provision of our services,
that is our clients.

Otherwise, we will only share your data when we are legally obliged to do so with statutory
organisations such as the police, HMRC, ICO and so on.

Cookies

Our website does not use any cookies at all.

Direct Marketing

We only direct market to other businesses, that is corporate subscribers, which we do by
email only. We do not undertake any direct marketing to individual members of the public,
including cold calling.

Transferring Data

We do not transfer your personal data outside the European Economic Area.

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes that we collected it for, which may include for the purposes of satisfying any legal, accounting, or reporting requirements. Thereafter, it will be permanently deleted.

Your legal rights

You have rights under the data protection laws in relation to your personal data, including;

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.

Subject Access Requests

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may require additional information from you to identify the data you wish to receive.

We respond to all legitimate requests within one month from the date of receipt. However, it may take us longer than a month if your request is particularly complex or you have made a number of requests, in which case, we will notify you and keep you updated.

In the event that we have already deleted your data before your request is received, we will confirm this to you.

Complaints

You have the right to make a complaint at any time to the Information Commissioner's Office
(ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However,
we would like to try and resolve any complaint before you engage the ICO, so please speak to
us first and hopefully we can fully address any concerns you may have.

Need more information?

You can contact us using the following details or by using our online form:

Email: info@hartfordadvisers.co.uk

Phone: +44 203 916 6167